> No software developer actually collaborates with a customer, because software developers have never cared about a customer. They care about their precious co

> No software developer actually collaborates with a customer, because software developers have never cared about a customer. They care about their precious code, their algorithms, their design, their bugs, their tests. They don't care if the customer hates the software. I have literally never heard a developer utter the words "so how does the customer like the software?" This whole rule of customer collaboration is just an excuse not to have to think about a contract. You need to start working with better developers. Where I’ve worked, developers consistently and often push back on Product Manager requests when it feels like they aren’t solving the user’s actual problem.