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Their spam detection is true garbage. One year in I had zero actual spams blocked and hundreds of false positives. Unsolicited mail from a direct mailer in Ind
by addingnumbers 5y ago
Their spam detection is true garbage. One year in I had zero actual spams blocked and hundreds of false positives.
Unsolicited mail from a direct mailer in India for an SEO webinar, straight to the inbox. Every message from your bank, straight to the spam folder.
Am I sure it didn't catch some spam and age it out before I saw it? Yes, because I had to go in every 2-3 weeks to pull my banking messages and other false positives out. A process which invariably went "Open Junk folder, Look for spam, Find none, Check All, Move to Inbox."
Here's the kicker, there's no option to even turn spam filtering off. It took me five cycles with the support team to get them to offer an inscrutable sieve filter that would disable filtering if I pasted it exactly right in an unvalidated free text field.
(The second-to-last agent told me there is a way to do it with sieve filters and then closed the ticket without saying how, so I had to open another ticket asking if they would kindly share the solution they coyly hinted at.)
- Drdrdrq 5y agoSo what you are saying is that they are very good at filtering spam, they just got inbox and junk folders mixed up? ;)
- slig 5y agoGmail was behaving exactly like that for me for a couple of months. There was a huge HN thread of people with the same issue and that might have made someone at Google to fix finally the issue.