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There is a psychological aspect to this, I believe. Switching between cheap and expensive is less of an effort than switching between free and cheap. Similarly,
by strogonoff 5y ago
There is a psychological aspect to this, I believe. Switching between cheap and expensive is less of an effort than switching between free and cheap. Similarly, competition-wise, competing with however low number is easier than competing with zero.
I really think FB’s domination hinges on “free”.
However, changing business model like that cannot be directly required. What can be required is openness.