Keeping local economy in mind, if there is local competition, I'd move my business to them. If not, I'd put up with it until the pandemic hardships have resolve

Keeping local economy in mind, if there is local competition, I'd move my business to them. If not, I'd put up with it until the pandemic hardships have resolved. If they get rude with you for whatever reason, you can reply "I'm surprised you think customers would return after being treated like this" so they actually have a chance to reflect on why customers hate the the experience so much. You don't owe them your money. But you don't want them to outright shut down and leave the place vacant for the next year or so while there is so little interest in starting new storefront businesses. In my old 'hood there was a florist that we really liked. They were clearly really proud of what they stocked, and treated their customers in a way that made them glad to return. Especially when they recognize you from previous visits. They understood the value of not making big-box shopping more palatable.