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Fastmail is on the expensive side by my standards, and has occasional service interruptions like this, but I'm basically happy with them and would go with them
by throwaway81523 5y ago
Fastmail is on the expensive side by my standards, and has occasional service interruptions like this, but I'm basically happy with them and would go with them again. A much cheaper option is mxroute.com (watch for a black friday promo) but that is more DIY and is a smaller operation. In all cases, if you want a long term email address, use your own domain (doing that costs extra in Fastmail's case) rather than one belonging to the host. That lets you switch hosts if something makes you want to do that.
- astral303 5y agoFastmail is a bargain for me. I’d pay $40/mo for super high quality email.
- throwaway81523 5y agoIf you want to use your own domain it's $50. I'm disappointed that they stopped the $10/y plan, since I had a standing offer to give those away to friends and family in order to get them off of gmail/yahoo mail (I'd pay the first year and renewals would be up to the recipient). The current plans are a bit too expensive for that, and more than most non-cognoscenti would be willing to pay renewals for.
- Amfy 5y agoyeah it'd be nice if they offered cheaper plans (possibly with less features)
- throwaway81523 5y agoThey had that ($10/year, one address, fairly small storage limit) but they eliminated it a few years ago. That disappointed me.
- TheSmiddy 5y agoThe thing about most SaaS companies is a majority of your support calls come from your lowest tier customers. In a service like email where a huge number of problems are a mystery due to other mail servers possibly mishandling email Fastmail have probably added up the numbers and realised that dropping the cheapest plans results in significantly less support costs.
- throwawayboise 5y agoI was on a lifetime plan years ago, which to their credit they continued to honor even after they stopped offering it to new customers. I still woudl be, but needed some additional feature, maybe additional domains, can't recall, and now I'm on the $50/year plan. Still worth it to me.