> My honest impression is that the developers of the software are often quite in tune with the needs and pains of the users, and the sort of "your problem is no

> My honest impression is that the developers of the software are often quite in tune with the needs and pains of the users, and the sort of "your problem is not a problem" responses lacking empathy you see are largely from other users. Perhaps you have never perused the GNOME issue tracker then.