lol, family member's acer laptop (pre-installed with Windows) had audio driver issues to the point where the audio output jack simply doesn't work. No drivers a

lol, family member's acer laptop (pre-installed with Windows) had audio driver issues to the point where the audio output jack simply doesn't work. No drivers are available for the machine b/c it's pre-installed, so why would there be issues? The audio out works perfectly under ubuntu