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I love these examples, they helped me realize that I'll often preface "this could be a really stupid question" and then ask the question—even though I'm quite c
by jimkleiber 5y ago
I love these examples, they helped me realize that I'll often preface "this could be a really stupid question" and then ask the question—even though I'm quite confident I already know the answer—because I had sensed that other people in the room might have been feeling lost. I actually do this quite often, even when I'm hearing two people talk with each other but actually talking past each other.
Also, I just took a training and observed the trainer hear a participant say that she felt frustrated with the process, and then the trainer immediately asked the room something like, "How many other people are feeling frustrated as well?" And of course, numerous hands went up, and it seemed to help show the person she wasn't alone.