2 ms·
> I hate this, the idea that I should have to explain myself to a random stranger in a shop as if they are entitled to know anything about me. You sound like s
by bradlys 5y ago
> I hate this, the idea that I should have to explain myself to a random stranger in a shop as if they are entitled to know anything about me.
You sound like someone who has never worked in any customer facing position. Many people come in wanting X. They don’t realize X has many consequences. You know if you just give them X then they’ll come back another day, leave a bad review, or say, “but why didn’t you tell me this?!?!”
I mean, ffs - this happens to me as a customer and I’m thankful. Sometimes there are obscene arcane scenarios that you can’t find out about through regular means that only that service rep will know about. They are mostly fine if you just explain what you’re doing - they’re safe guarding the company’s reputation. They have nothing against you asking for weird shit - they just don’t want your bad shit later.