2 ms·
FTA> don’t accept responses that don’t answer your question You can do that twice, after the person you're talking to tires. One of my helpful questions when
by wiz21c 5y ago
FTA> don’t accept responses that don’t answer your question
You can do that twice, after the person you're talking to tires.
One of my helpful questions when people have hard time to measure something, I ask with power of 10. For example
Me:"how long to have an approval for project X?"
X:"Dunno, really, tough question..."
Me:"A day ? Ten day, 100 days"
X "no, not 100 days, yeah more like 50"...
Somehow it helps people to think about it even when they don't want to answer.
- kayodelycaon 5y agoPeople can determine order of magnitude much easier than giving a more specific timeline. For support or feature requests, I use this progression: - Minutes - Hours - Days - Sprints (2 weeks) - Quarters It's a lot less work for people to figure out what category their request belongs in. Note: In my company, next quarter means planned for next quarter, not ignore indefinitely.
- xboxnolifes 5y agoTo me, this is similar to the same concept of the paradox of choose. Ask someone where they want to eat, and there are too many options too choose from, and they are also thinking about what you may want to eat as well. Provide them 3 options to choose from, and it gets the decision moving.