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Yeah, this looks like a typical case of the "XY problem" where it's really hard to tell if the person making the request is framing that request wrongly/with un
by davidivadavid 5y ago
Yeah, this looks like a typical case of the "XY problem" where it's really hard to tell if the person making the request is framing that request wrongly/with unnecessary constraints to satisfy what they actually want.
- myohmy 5y agoThis is why I look for sales training in my hires. Its clear that the Apple rep was asking probing questions trying to wrestle him into a decision funnel. I've sold laptops to a bunch of grandmas who've given me questions like that, and never to a "CPU designer". ...come to think of it, maybe one of the grandmas was a CPU designer all a long!!
- davidivadavid 5y agoShe's probably fuming right now that you dared ask her a concrete question about what she wanted.
- genewitch 5y agoWhat could possibly be more concrete than "bring me the computer what comes in the smallest box"?
- deleted 5y ago[deleted]