4 ms·
Ask HN: Is any of the usability or social research Google did for G+ available?
While G+ was undergoing active development, there was supposedly quite a lot of research and testing being done on things like the effect of Real Names™ and moderation on the incidence of harassment and abuse, the influence of various features and UI affordances on information sharing and group formation/growth, and similar topics of interest to anyone designing or developing software with social features (such as everything within the fediverse).
With the demise/shutdown of G+, it seems that any proprietary interest Google might have in that research would be moot (though obviously the underlying data could pose privacy concerns), but as far as I know none of it was ever released or discussed publicly even in summary.
At this point, even the publicly facing discussions of features and UI with members of the G+ team are long gone from the web, and that seems a real loss to me.
Can any of that knowledge be made available in some form?
- t0mmyb0y 5y agoProbably somewhere, but will be massively skewed. Since it had no real moderation and they used it as customer support, the only way to get something done by google was to game that system and be abusive until they fixed the issue.