4 ms·
Do you have the same opinion when you buy a flight on Expedia?
by phreeza 5y ago
Do you have the same opinion when you buy a flight on Expedia?
- RHSeeger 5y agoI don't use Expedia, but if I paid my money to them, then yes. If you, as a company, take my money in exchange for something, then that something is your responsibility to make right.
- phreeza 5y agoThat seems like a pretty extreme position to me, I guess we just have different standards for these kinds of providers then.
- RHSeeger 5y agoIf I go into Best Buy and buy a hard drive (I don't, but play along) and I get home and it doesn't work because of a broken connector... I bring it back to Best Buy and have them replace it for a new one. Best Buy sold it to me, I paid them for it, it's their responsibility to resolve any problems. If it's 6 months later and the drive starts to fail, I'm in warranty territory at that point. For this case, I go to the manufacturer. So I guess there's some grey area.
- 0xffff2 5y agoIf I buy a flight on Expedia (I wouldn't but that's beside the point), do I get on a plane that says "Expedia" on the side of it? I've never heard of FlixBus, but it seems like the answer would be yes in their case, which is a very relevant difference IMO.
- Macha 5y agoA price comparison website is different to a company subcontracting services. Expedia don't represent themselves as the supplier, Flixbus apparently does.