5 ms·

True to a degree but in the end you get what you pay for. If you want a more standardized experience, take an IC bus, or the train. Just like an Uber. Compared

True to a degree but in the end you get what you pay for. If you want a more standardized experience, take an IC bus, or the train. Just like an Uber. Compared to Uber I agree the aggressive branding of the busses is misleading though.

RHSeeger 5y ago
Who do I give my money to? If I give my money to <company X> for something, and that something is wrong in some way, then it is the responsibility of <company X> to resolve the problem. Period, full stop. If <company Y> is actually at fault, then <company X> is responsible for dealing with <company Y> to resolve the situation.
- phreeza 5y ago
  Do you have the same opinion when you buy a flight on Expedia?
  - RHSeeger 5y ago
    I don't use Expedia, but if I paid my money to them, then yes. If you, as a company, take my money in exchange for something, then that something is your responsibility to make right.
    - phreeza 5y ago
      That seems like a pretty extreme position to me, I guess we just have different standards for these kinds of providers then.
      - RHSeeger 5y ago
        If I go into Best Buy and buy a hard drive (I don't, but play along) and I get home and it doesn't work because of a broken connector... I bring it back to Best Buy and have them replace it for a new one. Best Buy sold it to me, I paid them for it, it's their responsibility to resolve any problems. If it's 6 months later and the drive starts to fail, I'm in warranty territory at that point. For this case, I go to the manufacturer. So I guess there's some grey area.
  - 0xffff2 5y ago
    If I buy a flight on Expedia (I wouldn't but that's beside the point), do I get on a plane that says "Expedia" on the side of it? I've never heard of FlixBus, but it seems like the answer would be yes in their case, which is a very relevant difference IMO.
  - Macha 5y ago
    A price comparison website is different to a company subcontracting services. Expedia don't represent themselves as the supplier, Flixbus apparently does.

RHSeeger 5y ago

Who do I give my money to? If I give my money to <company X> for something, and that something is wrong in some way, then it is the responsibility of <company X> to resolve the problem. Period, full stop. If <company Y> is actually at fault, then <company X> is responsible for dealing with <company Y> to resolve the situation.

phreeza 5y ago
Do you have the same opinion when you buy a flight on Expedia?
- RHSeeger 5y ago
  I don't use Expedia, but if I paid my money to them, then yes. If you, as a company, take my money in exchange for something, then that something is your responsibility to make right.
  - phreeza 5y ago
    That seems like a pretty extreme position to me, I guess we just have different standards for these kinds of providers then.
    - RHSeeger 5y ago
      If I go into Best Buy and buy a hard drive (I don't, but play along) and I get home and it doesn't work because of a broken connector... I bring it back to Best Buy and have them replace it for a new one. Best Buy sold it to me, I paid them for it, it's their responsibility to resolve any problems. If it's 6 months later and the drive starts to fail, I'm in warranty territory at that point. For this case, I go to the manufacturer. So I guess there's some grey area.
- 0xffff2 5y ago
  If I buy a flight on Expedia (I wouldn't but that's beside the point), do I get on a plane that says "Expedia" on the side of it? I've never heard of FlixBus, but it seems like the answer would be yes in their case, which is a very relevant difference IMO.
- Macha 5y ago
  A price comparison website is different to a company subcontracting services. Expedia don't represent themselves as the supplier, Flixbus apparently does.