3 ms·
Shitty customer service might have flown in Germany (I live in Berlin now, ask me how garbage most retailers at treating their customers, it's bad) but it won't
by gigatexal 5y ago
Shitty customer service might have flown in Germany (I live in Berlin now, ask me how garbage most retailers at treating their customers, it's bad) but it won't win them much in teh way of goodwill or customers in the US which typically has a better track when it comes to customer service. So there's hope that this might change in the future.
- phreeza 5y agoNot sure greyhound was/is the paragon of customer service though either.
- lolpython 5y agoGreyhound has terrible customer service [0]. I’ve heard many reports of lost baggage, the bus being delayed by up to 12 hours, and staff not answering questions. [0]: https://www.bbb.org/us/tx/dallas/profile/bus-lines/greyhound-lines-inc-0875-14152 https://www.bbb.org/us/tx/dallas/profile/bus-lines/greyhound...
- jessaustin 5y agoHave you ever been in a Greyhound terminal, never mind having traveled via Greyhound bus? The worst customer service on the continent of Europe would be a vast improvement on the squalid unhygienic condition of literally everything owned or leased by Greyhound, not to mention the eagerness to cancel trips so that passengers unexpectedly have to layover 13 hours in e.g. downtown Indianapolis in such condition.