I particularly liked the juxtaposition of their behaviour in the Apple situation with their later comment ... > I try to be careful to avoid this failure mode

I particularly liked the juxtaposition of their behaviour in the Apple situation with their later comment ... > I try to be careful to avoid this failure mode when onboarding interns and junior folks and have generally been sucessful, but it's taken me up to six weeks to convince people that it's ok for them to ask questions I kind of get the impression that asking the author questions is actually a very painful process.