So they're standing by their decision to kill an account because their feelings got hurt, which is already enough to make me doubt their professionalism. But t

So they're standing by their decision to kill an account because their feelings got hurt, which is already enough to make me doubt their professionalism. But the part that makes me choke is the phrase "the language used by yourself". While it's true that the subjunctive mood can help defuse an emotional situation by deemphasizing the agency of the action, you're doing it wrong. For God's sake, learn English.