6 ms·

I'm seriously considering moving my instance to another data-center. The Fremont facility has seen some disproportionate down-time these past few months.

by xfax 15y ago

mkrecny 15y ago
I had the same thought last time the Fremont center went down - and ended up moving my instance to Atlanta - turned out to be a great decision.
- deleted 15y ago
  [deleted]
- xfax 15y ago
  I am assuming you get a new static IP when you move datacenters?
  - keidian 15y ago
    Yes, changing locations means new ip so plan accordingly
idlewords 15y ago
There's no defensible reason to host in a datacenter in an earthquake zone.
- staunch 15y ago
  Seriously. Earthquakes are by far the biggest cause of outages I've seen, far more than power/UPS/cooling/network/disk issues. These silly fools!
  - lsc 15y ago
    It's quite possible my sarcasm meter is broken, but really? He.net freemont goes down a few times a year. We get an earthquake big enough to actually break things around here once every 10 or 20 years. Even the really good data centers have outages more often than that, and he.net is decidedly low end in price.
    - tedunangst 15y ago
      your sarcasm meter is broken.
      - lsc 15y ago
        sorry; I plead Poe's law. I've seen a lot of people who wanted data centers in separate parts of the world before they even had so much as offline backups. I've had some customers who wanted multiple locations instead of RAID. "well, when the disk fails, we'll switch to the backup location" me: ??!?
  - idlewords 15y ago
    They're rare events, but they're also inevitable, the disruption to service after a serious quake will be prolonged, and this factor is completely under our control when selecting a host, unlike the others you list. Most companies offer a choice of datacenters and it's pretty easy to pick one that is not sitting on a fault.
mrinterweb 15y ago
The company that runs the data-center, Hurricane Electric, seems to be really dropping the ball when it comes to providing sufficient/consistent electricity.
- lsc 15y ago
  The power system at the Fremont 1 location is really on it's last legs, and sucks badly. Fremont 2 is better. I'm not saying Fremont 2 is awesome, but it's not as ridiculously bad as 1. They claimed they were going to buy new power equipment after the last outage; I'm actually not sure if this current outage is a power outage or what; it looks like all my servers at Fremont 1 are still up (and have been since the last outage, some 9 days ago) and the network hasn't been great, but it hasn't been down hard, either.
  - mrinterweb 15y ago
    The problem that we noticed with our servers was not that any of our servers went down. Linode's DNS servers for the data-center went down. Therefore, all of our servers did not know how to communicate with each other, and that took our stack down. As a preventative measure we are planning on installing a DNS cache on each server.
jdelsman 15y ago
I have already opened a ticket to move to their Dallas location. Many people have told me it is the best. Wish I knew this upon first signing up with them...
soult 15y ago
Hurricane Electric is a horrible ISP. They offer bandwidth at very cheap prices but their hardware and connectivity is shit. The only reason why so many companies use HE is because they are up to 9 times cheaper than other ISPs. They got most of their peerings because they were an early IPv6 adopter. I currently use Nearlyfreespeech.net and BuyVM/Frantech.ca for webhosting, and they both have/had problems with HE. NFSN uses HE currently only for IPv6 and BuyVM actually moved all their servers to Coresite. Prgmr.com also decided to move to Coresite, but I do not know if it was because due to problems at their Freemont location or not. (Maybe lsc can clarify this.) EDIT: As clarified by Luke, they did not move from Freemont (see his answer for more details).
- lsc 15y ago
  I haven't moved from he.net at all yet, and I'm not sure if I'm moving from he to coresite or to svtix. Corsite is not exactly a great data center, either; I ended up with space there mostly 'cause I'm and idiot and stayed on my upstream's IPs, which gave them a lot of leverage over me, which they, of course, used. So now I'm in he.net fremont (around 3.6kw usable, not entirely used) in SVTIX (around 7.2Kw usable, not entirely used) and in coresite (around 7.2kw, not entirely used) The cost per watt is best at SVTIX, and SVTIX has by far the best power uptime record. (On the other hand, as the reseller who strongarmed me into mpt points out, SVTIX is run by a real-estate guy; it has no right to be as reliable as it is. But, it's a friendly real-estate guy who seems to be willing to listen to me, very non-corporate, so one option is for me to get more involved with managing SVTIX. Hell, I've started packing the BOC staff with my friends already, and my last reseller has burned his bridges with this guy, and burnt those bridges quite thoroughly, so I smell an opportunity for me.) My K5 review of market post tower, a coresite data center: http://www.kuro5hin.org/story/2011/6/2/54516/27653 http://www.kuro5hin.org/story/2011/6/2/54516/27653 Please note, that review was written for a Kuro5hin audience; which is to say, it was written for the sort of people who would have been on 4chan 10 years ago if 4chan was a thing 10 years ago, so the tone is, uh, rather unprofessional. But the point stands, MPT is not a great data center. I mean, it's worlds ahead of he.net fremont 1, but that's not saying a lot. Now, the big advantage of market post tower, the corsite location, is that it's the center of the world, bandwidth wise, so I should be able to do some peering and get more providers as I level up my networking knowledge, and I have a cheap gigabit line between market post tower and svtix. As for he.net bandwidth, well, yeah. It's the cheap stuff. But really, it's about as reliable as most tier 1 ISPs; the thing of it is, he.net is a tier 2, and perfectly willing to pay for bandwidth if they can't peer, so peering spats (which are ridiculously common) are not a problem. Tier 1 ISPs? if they get in a peering spat (see the level3/cogent pissing match) you only have access to part of the internet. Anyhow, in my position, it's absolutely retarded to only have one upstream. He.net and Cogent is a mix I'm looking at, and so long as I don't f*ck the BGP config, between the two of those, I should be both more reliable and cheaper than one of the higher end carriers.

I'm seriously considering moving my instance to another data-center. The Fremont facility has seen some disproportionate down-time these past few months.

by xfax 15y ago

I'm seriously considering moving my instance to another data-center. The Fremont facility has seen some disproportionate down-time these past few months.

mkrecny 15y ago

I had the same thought last time the Fremont center went down - and ended up moving my instance to Atlanta - turned out to be a great decision.

deleted 15y ago
[deleted]
xfax 15y ago
I am assuming you get a new static IP when you move datacenters?
- keidian 15y ago
  Yes, changing locations means new ip so plan accordingly

idlewords 15y ago

There's no defensible reason to host in a datacenter in an earthquake zone.

staunch 15y ago
Seriously. Earthquakes are by far the biggest cause of outages I've seen, far more than power/UPS/cooling/network/disk issues. These silly fools!
- lsc 15y ago
  It's quite possible my sarcasm meter is broken, but really? He.net freemont goes down a few times a year. We get an earthquake big enough to actually break things around here once every 10 or 20 years. Even the really good data centers have outages more often than that, and he.net is decidedly low end in price.
  - tedunangst 15y ago
    your sarcasm meter is broken.
    - lsc 15y ago
      sorry; I plead Poe's law. I've seen a lot of people who wanted data centers in separate parts of the world before they even had so much as offline backups. I've had some customers who wanted multiple locations instead of RAID. "well, when the disk fails, we'll switch to the backup location" me: ??!?
- idlewords 15y ago
  They're rare events, but they're also inevitable, the disruption to service after a serious quake will be prolonged, and this factor is completely under our control when selecting a host, unlike the others you list. Most companies offer a choice of datacenters and it's pretty easy to pick one that is not sitting on a fault.

mrinterweb 15y ago

The company that runs the data-center, Hurricane Electric, seems to be really dropping the ball when it comes to providing sufficient/consistent electricity.

lsc 15y ago
The power system at the Fremont 1 location is really on it's last legs, and sucks badly. Fremont 2 is better. I'm not saying Fremont 2 is awesome, but it's not as ridiculously bad as 1. They claimed they were going to buy new power equipment after the last outage; I'm actually not sure if this current outage is a power outage or what; it looks like all my servers at Fremont 1 are still up (and have been since the last outage, some 9 days ago) and the network hasn't been great, but it hasn't been down hard, either.
- mrinterweb 15y ago
  The problem that we noticed with our servers was not that any of our servers went down. Linode's DNS servers for the data-center went down. Therefore, all of our servers did not know how to communicate with each other, and that took our stack down. As a preventative measure we are planning on installing a DNS cache on each server.

jdelsman 15y ago

I have already opened a ticket to move to their Dallas location. Many people have told me it is the best. Wish I knew this upon first signing up with them...

soult 15y ago

Hurricane Electric is a horrible ISP. They offer bandwidth at very cheap prices but their hardware and connectivity is shit. The only reason why so many companies use HE is because they are up to 9 times cheaper than other ISPs. They got most of their peerings because they were an early IPv6 adopter. I currently use Nearlyfreespeech.net and BuyVM/Frantech.ca for webhosting, and they both have/had problems with HE. NFSN uses HE currently only for IPv6 and BuyVM actually moved all their servers to Coresite. Prgmr.com also decided to move to Coresite, but I do not know if it was because due to problems at their Freemont location or not. (Maybe lsc can clarify this.) EDIT: As clarified by Luke, they did not move from Freemont (see his answer for more details).

lsc 15y ago
I haven't moved from he.net at all yet, and I'm not sure if I'm moving from he to coresite or to svtix. Corsite is not exactly a great data center, either; I ended up with space there mostly 'cause I'm and idiot and stayed on my upstream's IPs, which gave them a lot of leverage over me, which they, of course, used. So now I'm in he.net fremont (around 3.6kw usable, not entirely used) in SVTIX (around 7.2Kw usable, not entirely used) and in coresite (around 7.2kw, not entirely used) The cost per watt is best at SVTIX, and SVTIX has by far the best power uptime record. (On the other hand, as the reseller who strongarmed me into mpt points out, SVTIX is run by a real-estate guy; it has no right to be as reliable as it is. But, it's a friendly real-estate guy who seems to be willing to listen to me, very non-corporate, so one option is for me to get more involved with managing SVTIX. Hell, I've started packing the BOC staff with my friends already, and my last reseller has burned his bridges with this guy, and burnt those bridges quite thoroughly, so I smell an opportunity for me.) My K5 review of market post tower, a coresite data center: http://www.kuro5hin.org/story/2011/6/2/54516/27653 http://www.kuro5hin.org/story/2011/6/2/54516/27653 Please note, that review was written for a Kuro5hin audience; which is to say, it was written for the sort of people who would have been on 4chan 10 years ago if 4chan was a thing 10 years ago, so the tone is, uh, rather unprofessional. But the point stands, MPT is not a great data center. I mean, it's worlds ahead of he.net fremont 1, but that's not saying a lot. Now, the big advantage of market post tower, the corsite location, is that it's the center of the world, bandwidth wise, so I should be able to do some peering and get more providers as I level up my networking knowledge, and I have a cheap gigabit line between market post tower and svtix. As for he.net bandwidth, well, yeah. It's the cheap stuff. But really, it's about as reliable as most tier 1 ISPs; the thing of it is, he.net is a tier 2, and perfectly willing to pay for bandwidth if they can't peer, so peering spats (which are ridiculously common) are not a problem. Tier 1 ISPs? if they get in a peering spat (see the level3/cogent pissing match) you only have access to part of the internet. Anyhow, in my position, it's absolutely retarded to only have one upstream. He.net and Cogent is a mix I'm looking at, and so long as I don't f*ck the BGP config, between the two of those, I should be both more reliable and cheaper than one of the higher end carriers.