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Every NLP AI is like that, it’s like trying to make a mentally challenged person do something for you and you have to correct them for something extremely simpl

by mrtksn 5y ago

Every NLP AI is like that, it’s like trying to make a mentally challenged person do something for you and you have to correct them for something extremely simple and it is frustrating. Yes, Google, I did not type North Korea DHL by accident. I really mean the odd one because I’m curious if they have DHL but I really don’t feel like explaining it to you. Could you please simply don’t assume stuff by default? I appreciate the “did you mean” suggestions but let’s not try to be too smart. Google was great when it understood that North Korea and DPRK are the same thing but these days it’s like “North Korea DHL? You must be trying to send a package to Republic of Korea”. Maybe that’s because there’s not much ad revenue from helping out people to get information about DPRK.

ApolIllo 5y ago
So what did you find out? Does DHL deliver to DPRK?
- mrtksn 5y ago
  Apparently they do deliver and they even have a branch in Pyongyang. https://www.youtube.com/watch?v=RuMsDf-z_hs https://www.youtube.com/watch?v=RuMsDf-z_hs And the AI was better this time, it returned DHL's page as the first result: https://mydhl.express.dhl/kp/en/contact-us.html https://mydhl.express.dhl/kp/en/contact-us.html
DeathArrow 5y ago
Are they using AI for search? That would be a recipe for getting relevant search results only sometimes since AI is based on statistic models.
- gremIin 5y ago
  They're using AI for everything now.
Kiro 5y ago
I only get relevant results such as "Does DHL deliver to North Korea?" and "DHL establishes operation in North Korea". Do you have a better example actually illustrating this?
- mrtksn 5y ago
  This time it returned relevant result for me too, I recall getting annoyed by it some time ago so maybe its not relevant example anymore. Anyway, it happens all the time. Goole assumes that I mean something and I need to quote words trying to enforce my query. Pretty much every time when the returned results don't include the words I typed is a frustration for me. It makes it very hard to fix the query because I need to study every result instead of having no results or obviously low quality results. It's especially hard when I'm not well versed in the subject, so I need to go through the results only to realize that these results are not about the thing I'm looking for. BTW, I do less Googling these days. I would usually search Reddit, HN and StackOverflow directly from their websites as the search results would be from the expected domain and not too smart but just enough smart to correct typos etc. Also the filters work better.
  - BowBun 5y ago
    This seems somewhat natural, at least to me. Imagine you're talking to your friend, and you say the exact same thing you tell Google: "North Korea DHL". They're not going to have any idea what you're talking about (they can guess) - do you want to ship something there? Are you making a comment/observation? A business opportunity? Your friend would probably ask clarifying questions to narrow down what you're talking about, or you would be more specific upfront. Computers don't magically read your mind nor they know your intent. Adding quotes to search and other 'advanced' techniques are the equivalent of adding context to a conversation. Personally I have rarely experienced what you have, and when I do it's usually for specific international queries (like searching for a Belgian slang word from Google US) which isn't an issue if you use the correct locale/language for what you're searching for. Obviously it's not perfect, I'm just surprised by your anecdote in the absence of a real example.
    - 5y ago
deleted 5y ago
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by mrtksn 5y ago

ApolIllo 5y ago

So what did you find out? Does DHL deliver to DPRK?

mrtksn 5y ago
Apparently they do deliver and they even have a branch in Pyongyang. https://www.youtube.com/watch?v=RuMsDf-z_hs https://www.youtube.com/watch?v=RuMsDf-z_hs And the AI was better this time, it returned DHL's page as the first result: https://mydhl.express.dhl/kp/en/contact-us.html https://mydhl.express.dhl/kp/en/contact-us.html

DeathArrow 5y ago

Are they using AI for search? That would be a recipe for getting relevant search results only sometimes since AI is based on statistic models.

gremIin 5y ago
They're using AI for everything now.

Kiro 5y ago

I only get relevant results such as "Does DHL deliver to North Korea?" and "DHL establishes operation in North Korea". Do you have a better example actually illustrating this?

mrtksn 5y ago
This time it returned relevant result for me too, I recall getting annoyed by it some time ago so maybe its not relevant example anymore. Anyway, it happens all the time. Goole assumes that I mean something and I need to quote words trying to enforce my query. Pretty much every time when the returned results don't include the words I typed is a frustration for me. It makes it very hard to fix the query because I need to study every result instead of having no results or obviously low quality results. It's especially hard when I'm not well versed in the subject, so I need to go through the results only to realize that these results are not about the thing I'm looking for. BTW, I do less Googling these days. I would usually search Reddit, HN and StackOverflow directly from their websites as the search results would be from the expected domain and not too smart but just enough smart to correct typos etc. Also the filters work better.
- BowBun 5y ago
  This seems somewhat natural, at least to me. Imagine you're talking to your friend, and you say the exact same thing you tell Google: "North Korea DHL". They're not going to have any idea what you're talking about (they can guess) - do you want to ship something there? Are you making a comment/observation? A business opportunity? Your friend would probably ask clarifying questions to narrow down what you're talking about, or you would be more specific upfront. Computers don't magically read your mind nor they know your intent. Adding quotes to search and other 'advanced' techniques are the equivalent of adding context to a conversation. Personally I have rarely experienced what you have, and when I do it's usually for specific international queries (like searching for a Belgian slang word from Google US) which isn't an issue if you use the correct locale/language for what you're searching for. Obviously it's not perfect, I'm just surprised by your anecdote in the absence of a real example.
  - 5y ago

deleted 5y ago

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