Not again I get that these tech companies work on volume and automation and to manually review everything would be impossible and the more avenue of contact the

Not again I get that these tech companies work on volume and automation and to manually review everything would be impossible and the more avenue of contact they put in the more they get swamped with noise, but they could do a lot more to identify real people with accounts of real value and have people that they can call to get these problems resolved without it having to cause a social media stink. I don't think they realise how much stories like this make me want to use other products, because it doesn't usually quite cross the threshold of making me do it, but it has done on occasion it would do more often if there were more alternatives. It really can't be good for their business model to have potentially lots of people even slightly motivated to go elsewhere just waiting for a viable alternative.