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One group I worked with they were yelling they did not have enough drivers. But we sent someone over and watched how they ran their op for a few weeks. The re
by sumtechguy 5y ago
One group I worked with they were yelling they did not have enough drivers. But we sent someone over and watched how they ran their op for a few weeks. The real issue was they had one guy who would only come in at 6:30AM sharp. The entire org had somehow worked itself around that one hard requirement. He was also the guy who signed off on shipments. So lines of trucks would sit waiting empty because no one could leave until it was signed off. They thought they needed more drivers because shipments were low. Just to keep up and more loaders to load the items. Drivers would show at 9 and would not even roll out until 1. When the real solution was to hire 2 more people to sign off on orders and put them on different shifts. Throwing more money at the problem would never fix it. They just did not have enough space for that many drivers to show up at the same time.
They had designed their whole shipping system around max capacity at a particular time. They started adding more shipping capacity to cover it. When they really needed to shift when the work was happening. Once they fixed that they actually found they had overstaffed on drivers. They quickly found those guys more work as they were putting off orders because of capacity.
The new rules are brutal on that sort of fix.
- infogulch 5y agoThat's a Goldratt Theory of Constraints kind of solution right there.
- sumtechguy 5y agovery much so. A lot of LTL and shipping companies should re-evaluate how and when they load things. The rules changed fairly recently and those will create all sorts of spots like that. So the old routes and loadtimes probably no longer make sense. Where 1 guy coming in at a particular time was fine but now with the way shifts are going to be you may need 2 and shift the pickup time out by x hours. That sort of thing. The rule changes also constrained the actual number of hours drivers can do (so there is an increased demand for drive time). When I started with this stuff 20+ years ago it was 5x5 shifts were common and legal. But now you will have to make sure you give people their weekends and core sleep times and about a dozen countdown clocks per driver. Getting that scheduling right will be quite the linear algebra optimization problem.