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It's not 'user error' for a user to ask an unanticipated question; that's poor design.
by Planktonne 5y ago
It's not 'user error' for a user to ask an unanticipated question; that's poor design.
- phkahler 5y agoI didn't say "unanticipated" I said not relevant to them. The "problem" here is that Google returned the result in the form most relevant given the question, not the user. If you ask what the price of break is in the UK you shouldn't expect the answer to be in US dollars either. Maybe someone hadn't really thought about currency when they asked but that doesn't make the answer wrong at all.
- Planktonne 5y agoGoogle absolutely hasn't returned the answer in the most relevant form. Minimum wage in the UK is defined as an hourly figure, and the UK doesn't use the Euro. That's the key point of the article.