3 ms·
Stories of forgiven fees are an example of survivorship bias. Developers who rack up thousands in AWS charges by mistake and aren't forgiven probably don't tell
by onion2k 5y ago
Stories of forgiven fees are an example of survivorship bias. Developers who rack up thousands in AWS charges by mistake and aren't forgiven probably don't tell too many people about the time they screwed up and cost their company a lot of money.
- caymanjim 5y agoI don't think this scenario happens much unless people don't try to resolve it. I've worked with AWS for a long time at many companies, and support always takes care of these things. Things is just another anecdote, but I've never heard of AWS refusing to refund in these scenarios, even when it's entirely the customer's fault.