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They have an example of some person almost paying $20k on transition fees. In my early days of AWS, I racked up $90k on S3 transition fees. Thankfully, AWS fo
by jugg1es 5y ago
They have an example of some person almost paying $20k on transition fees. In my early days of AWS, I racked up $90k on S3 transition fees. Thankfully, AWS forgave it.
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- onion2k 5y agoStories of forgiven fees are an example of survivorship bias. Developers who rack up thousands in AWS charges by mistake and aren't forgiven probably don't tell too many people about the time they screwed up and cost their company a lot of money.
- caymanjim 5y agoI don't think this scenario happens much unless people don't try to resolve it. I've worked with AWS for a long time at many companies, and support always takes care of these things. Things is just another anecdote, but I've never heard of AWS refusing to refund in these scenarios, even when it's entirely the customer's fault.