Look for track record of deliverables and adjust for human energy. If you see a good track record of things getting done, and then see a drop off, adjust for hu

Look for track record of deliverables and adjust for human energy. If you see a good track record of things getting done, and then see a drop off, adjust for human energy. Humans can’t be at 100% all the time. If you measure clinically, then you disrespect what a human being is. You can’t say ‘well you never missed a deadline and now you are, so you must suck or have given up’, this is a really bad thing to do. Empathy is key here. In other words, you cannot put a number on this, I’m sorry. The eye test is crucial here versus the data.