3 ms·

What? Kind of a illogical reaction to a tough situation right? What is AirBnb supposed to do if one of their hosts sells their house without notifying them and

• zachrip 5y ago
  I think the ethical failure here is on behalf of the house owners. They knew they were selling the house and could've told their customers that but I'm sure they didn't just in case the sale didn't go through.
• AlwaysRock 5y ago
  Airbnb said they would help find a comparable place for us to stay. A comparable place was $2000+ more than the place we had booked initially (due to most places being booked 6 days before a holiday trip). They gave us a $200 coupon. Which meant we spent $1800 more on a place than we planed to. I expected them to have some plan to ensure users don't get fucked if someone sells their house. Dozens of similar, but more expensive, places sat empty during that holiday. Airbnb could have given us a coupon for the difference between one of those and what we pair for our original place. That is what their initially made it sound like they were going to do. That is not what they did. I'm a frequent user but not because I like them as a company. Because they are a monopoly.
  • UncleEntity 5y ago
    > I expected them to have some plan to ensure users don't get fucked if someone sells their house. Well, they probably banned the owner from the platform, easy-peasy;)
• teachrdan 5y ago
  AirBnb should put you up in a hotel at no extra charge. It's what real hotels do if the room you reserved isn't available.