> if consumers wanted reliable stuff, they'd buy it. Trouble is, often I can’t when I want to because no one’s making it—that the industry (whatever industry,

> if consumers wanted reliable stuff, they'd buy it. Trouble is, often I can’t when I want to because no one’s making it—that the industry (whatever industry, you find this in many of them) has accepted mediocrity. For software specifically, my observation is that attempts to retrofit reliability, performance and the likes almost always fail: these are properties that you have to deliberately bake in with from the start, and maintain lest you find them difficult to claw back.