Yesterday I tried to book a plane ticket on eDreams and no matter which card/bank I used I got a bank authorization error. So I tried to contact eDreams, which

Yesterday I tried to book a plane ticket on eDreams and no matter which card/bank I used I got a bank authorization error. So I tried to contact eDreams, which requires a trip reference number. Since I couldn't pay them for a plane ticket, I didn't have a trip reference number. So all their ticketing and phone tree systems would hang up on me. eDreams customers, evidently, don't want to contact them without having a trip reference number. And they know this for sure because they've never had a customer contact them without one.