Absolutely. The inbox shouldn't be zero at all times, so you shouldn't hurry to clear an email the instant it arrives. But it's a state to strive towards. Anot

Absolutely. The inbox shouldn't be zero at all times, so you shouldn't hurry to clear an email the instant it arrives. But it's a state to strive towards. Another GTD tip is to have recurring reviews where the goal is to clear your inboxes. They recommend weekly reviews, but you can have them more often or less often if you like. I find this helps a lot as a tool to return to a good, organized, state whenever chaos strikes. (And it works just as well even if I've missed a couple of reviews.)