I’ve been only on the customer side but can concur. We were buying “fancy” bread and cakes a lot at a nearby bakeries, but clearly the bulk of the customers an

I’ve been only on the customer side but can concur. We were buying “fancy” bread and cakes a lot at a nearby bakeries, but clearly the bulk of the customers and sales where kids on their way from school to home, and people buying bread for the dinner and next morning. Of course quality mattered to a point, but I don’t think it made a difference wether it was 70% good instead of 99% good. At a point we were waiting the croissants at a store that was won the best award that year, and behind us the local residents were pretty bitchy about having to wait 5min for the next batch, and ended up going to another store farther from there.