The argument that these companies are too big and that creates bad incentives/lack of incentives to improve is one I'm much more sympathetic to. I'd be in favou

The argument that these companies are too big and that creates bad incentives/lack of incentives to improve is one I'm much more sympathetic to. I'd be in favour of more smaller companies/communities although I don't think this would remove the need for automated tools (e.g. smallish reddit and discord communities often use bots and other tools to automate some moderation). And to make something like this a reality you'd probably need government intervention to overcome the network effect that these bigger platforms have