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I took a gig at a hospital. They got an MBA Karen with 3 years of experience. She learned the very basics of IT, then started micromanaging. As in, she'd tel
by soylentnewsorg 5y ago
I took a gig at a hospital. They got an MBA Karen with 3 years of experience. She learned the very basics of IT, then started micromanaging. As in, she'd tell you what switches to put on CLI commands. If you said that's wrong, or would cause data corruption - you're not a team player. The entire team of 18 people were not team players - the team consisted of her alone.
One time, she told me to do something very dangerous during a data migration. Not a best practice, and a big no-no. I'm seeing open files randomly spread across about 50 NAS shares which should according to her be offline - retired apps. It would take time to identify those, notify people, etc. She has deadlines to meet. You see, this migration that's been put off time and again for 2 years, needs to be finished in about a month, because when she was hired, she made that promise to her boss - without knowing anything about the apps, how much data, what users, etc.
I talked to her over chat, saved the chat, warned her about all the dangers and was told to proceed. It brought down a clinic, resulted in some data loss, and affected patients.
Next migration batch, she asks me to do it again. With a phone call. I ask for it in writing, she refuses. I added the phone call notes to the servicenow change control ticket, put risk as high, and said I need a note in the ticket from her telling me to proceed despite risk.
A week later I'm on suspension for disobeying my manager. HR tells me they will be getting in touch with me to get the details of what happened. I enjoy my paid week off while HR investigates the complaint - they need a full week because they review so much. at 4pm, the day before the week is over, the HR rep calls me and asks be about what happened. At 9am the next day I'm fired.
I file for unemployment and get a corp to corp contract to a company I'm part owner in (contract to the company, not to me). They dispute it, saying I was fired for my attitude, and was written up many times. Both false - I turn over the details - saved chats, emails, a phone call I recorded, etc to the UI officer. The next day my unemployment is approved, and I'm collecting unemployment weekly, while collecting dividends from the company I own for its c2c contract. I do however reply to one email per day from an indian recruiter - I pick ones with names I can't pronounce. They do the needful and submit me to one position per day with "their client." Why only indian recruiters? Because they are a minority and I don't discriminate.
This is a Boeing engineer being thrown under the bus by management. Here's what needs to happen: the engineer is guilty. I was guilty too when the first time I ran the destructive script, despite being told to do that in writing. The engineer is like a nazi soldier. Both the soldier, and his boss, and anyone up the chain who approved or pushed for this, need to be on the receiving side of that courtroom.
- scns 5y ago"The fish smells from the head" - turkish proverb
- chopin 5y agoA German as well ("Der Fisch stinkt vom Kopf her").
- deleted 5y ago[deleted]
- VBprogrammer 5y agoI believe the anglicised equivalent is "The fish rots from the head."
- nuerow 5y agoThank you for taking the time to write such a insightful post. Some lessons are invaluable, and I believe this is one of them.
- Chyzwar 5y agoDepending on country/state you could possibly sue for wrongful termination. In addition, you could send your story to media or contact someone higher in the food chain of the company.
- soylentnewsorg 5y agoI reported them to OSHA and to the state health authority. This was a while ago. I got reminded of it today and posted the story because I had a call this week asking me to send in written testimony in addition to the form I filled out. Wrongful termination is a no-go. I talked to a literal slew of lawyers. The amount I'd be looking to recover would be probably the cost of court. Also chump change compared to my overall income, so not worth my time. Now, as far as media - no one died, no one was greatly impacted - probably not very interesting, and very technical. There was an outage for a day, records of a couple of hours of data (5-10 patient visits) was lost. Now, as far a "higher up the food chain" - I got a rant here about my 20+ years of experience in corporate america. The guy up the food chain took a chance (saved money on salaries) by hiring a manager of an 18 person team, who has literally had 3 years of work experience. That was a bad decision. He (my boss's boss) doesn't want his boss, (my boss's boss's boss), to see this bad decision. So he's going to protect her until someone dies and he throws her under the bus. This is just a fact of life. I've been at several hospitals over many years. All the IT people care greatly about patient care. The management is willing to have deaths on their hand to shave a day off a project. Management at hospitals are people who shouldn't be allowed near medical care. The higher up the chain you go, the closer you get to the money, the closer you get to the purpose of the hospital: pretend you're losing money while underpaying and overworking staff, and scamming sick people. Think about it: you are a supplier. Your demand curve is inelastic. Your customers don't know the price before they buy. Now, what kind of people is this type of corporation going to attract? The worst of the worst.