> But did it hurt them to have everything out in the open? You betcha. I hear this often and find it a bit puzzling. Perhaps it's part of believing that speech

> But did it hurt them to have everything out in the open? You betcha. I hear this often and find it a bit puzzling. Perhaps it's part of believing that speech is violence - thinking that critical speech or angry feelings are really hurting Google. So how do you think it hurt them? Did they lose customers, and if so, how many? Did they miss a quarter? Have to lay people off? Cancel product initiatives?