once was trying to help someone get setup on email and realized that the concept of scrolling was new to them. my mental jaw hit the floor at the difficulty she

once was trying to help someone get setup on email and realized that the concept of scrolling was new to them. my mental jaw hit the floor at the difficulty she was having in grasping that concept and making it happen predictably. kids get it immediately, but she was in her 20's, so harder to learn. She was so frustrated and I totally got it.