It could be because it was a corporate card, but my experience with the pnc credit card was abysmal at every step of the way, from activation, to them not catch

It could be because it was a corporate card, but my experience with the pnc credit card was abysmal at every step of the way, from activation, to them not catching the fraud, to then the annoying process of documenting it and them taking forever to investigate. I am not surprised that their other systems are poorly thought out.