4 ms·
I don't think I can remember taking a flight in the last 5 years where I didn't receive a survey email during/after the flight. And I used to fly a lot. That i
by zenithd 5y ago
I don't think I can remember taking a flight in the last 5 years where I didn't receive a survey email during/after the flight. And I used to fly a lot.
That includes cancelled flights, which I had a lot of because I used to do at least weekly hops between two east coast cities (surprisingly staffing issues were almost as common as weather, but usually it was a combo -- eg weather causing delays in pilots arriving and then once the pilot arrives the weather is bad enough we can't take off.)
Always a survey, even if cancelled, 100% of the time.