> but it probably wouldn't for your local utility company that serves ten or so blind customers, none of whom are programmers. This is exactly why section 508

> but it probably wouldn't for your local utility company that serves ten or so blind customers, none of whom are programmers. This is exactly why section 508 and ADA liability rules exist. If they don’t know how to make their programs accessible, a very expensive lawsuit will show them how. Also, why would a small utility be writing their own software? Shouldn’t they be using COTS?