> Stopping returns in the name of the environment could easily have the unintended consequence of resulting in more discarded new products due to lack of custo

> Stopping returns in the name of the environment could easily have the unintended consequence of resulting in more discarded new products due to lack of customer confidence. At least, until manufacturers compensate by producing less stuff. People consuming less is a good thing for the planet and a bad thing for the way our society is structured.