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Occasionally, when asking for a return to Amazon, they'll say "we've refunded you, no need to return it!" It kinda makes more sense than having it mailed back
by eloisant 5y ago
Occasionally, when asking for a return to Amazon, they'll say "we've refunded you, no need to return it!"
It kinda makes more sense than having it mailed back to be destroyed.
- Arrath 5y agoMy roommate once got pretty lucky with this, in that he was accidentally sent a big projector screen that he in no way ordered. Being an oversize/awkward item it was easier to Amazon to say "eh keep it w/e" than pay for it to be shipped back.
- Freak_NL 5y agoCertainly cheaper for Amazon. It seems limited to 'cheap' items like books and such though.
- mytailorisrich 5y agoIn many cases requiring that the item actually be returned is to prevent fraud. For some cheap items I think Amazon concluded that the benefits in terms of costs to them and of customer satisfaction outweigh the risk and cost of fraud. I'm also sure that they have extensive data on their customers.
- saddestcatever 5y agoI'm not sure on the exist economics, but much of the "cost" of a return ends up being passed to the seller, so it's much easier for Amazon to green light returns much more loosely.
- gwbas1c 5y agoThat once happened to me when I bought a fancy glass sconce for the exterior of my house. It arrived smashed, and the representative from Amazon politely asked me if I could safely discard it. He mentioned that he didn't want anyone else to get cut when opening the package. I happily closed the box up and put it in my trashcan, then ordered another.