3 ms·

I worked at one place that had the worst of both worlds: SAP Hybris, customized to the nth degree with rushed features. It was pretty awful and had significant

by davedx 5y ago

I worked at one place that had the worst of both worlds: SAP Hybris, customized to the nth degree with rushed features. It was pretty awful and had significant, material negative impacts on revenue due to all the operational issues.

commandlinefan 5y ago
> worst of both worlds: SAP Hybris, customized to the nth degree I've observed that nearly every customizable "off-the-shelf" solution will eventually converge to this end-state: dozens or hundreds of ad-hoc modifications to support an entrenched business process that incidentally makes upgrades nearly impossible. Non-customizable off-the-shelf software is rarely any better: all of the needed (or perceived needed) points of customization are managed outside of the software but rely on undocumented conventions.