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Important to note that offline mode (for QLD at least), was only introduced a few weeks ago, and only after a major service outage. QLD went almost the entire p
by jimmydorry 5y ago
Important to note that offline mode (for QLD at least), was only introduced a few weeks ago, and only after a major service outage. QLD went almost the entire pandemic without something I would have thought was a critical feature (I am sure that I am not the only person walking around with a smartphone without a mobile data plan).
- toomanybeersies 5y agoGiven my experience with government IT, none of that surprises me at all. I'm sure offline check-in was mentioned at some point, but then promptly dismissed, likely by a product manager saying "they can just check in using pen and paper". As for outages, even as a (paying) commercial customer, the closest you'll get to an SLA from any government agency is: "apart from scheduled maintenance and subject to unexpected outages, the service should be available 24x7"