In the specific example I have experience with, our deaf person had access to a live translation service but only if there was a way for the translator to acces

In the specific example I have experience with, our deaf person had access to a live translation service but only if there was a way for the translator to access the Voice Chat via phone. We spent a while looking for a solution but weren't able to find one. In the end, we were able to find and setup a bot and some other software to get transcription working but it was far from easy.