I'm glad to hear this. My experience with Home Depot online ordering and pickup has been really good. My experience with Lowe's on the same has been absolutel

I'm glad to hear this. My experience with Home Depot online ordering and pickup has been really good. My experience with Lowe's on the same has been absolutely horrible. Lowe's is so close to my house I don't even need to get on a highway, Home Depot is 20-25 minutes away. We don't shop at Lowe's because of how bad the experience has been on several projects. One thing in particular that has been a major problem is how common shoplifting / shrinkage is at home stores and how you can order items at Lowe's that show 10+ in stock on the website/app for pickup and they'll wait hours before finally cancelling your order, often long enough it's now impossible to order and pickup same day anywhere else. The smaller the item is physically in dimensions, the more likely this is. Home Depot doesn't seem to have this problem, because it seems they do a better job of tracking their inventory (or maybe at loss prevention). Neither store has anyone working there that knows anything, except maybe one dude who's semi-retired working in the electrical or plumbing sections. That's not usually an issue, but another mark against either store.