Remember Microsoft had an issue where a Windows upgrade deleted the contents of your Documents folder as part of the OneDrive migration. Users reported it but i

Remember Microsoft had an issue where a Windows upgrade deleted the contents of your Documents folder as part of the OneDrive migration. Users reported it but it was ignored. Since then, they added a field on all feedback forms to fast track issues that result in data loss. However, they clearly didn't apply the same logic to login issues, perhaps fearing social engineering.