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Efficient Onboarding process for a marketplace [request]
Hi, As the title says it, I am looking for any resources* to learn how to establish an efficient onboarding process for Professional partners & the customers of a marketplace.
*: Could be template, guideline, videos, books, blogs, sites, well known strategies...
- sharemywin 5y agodo you have an existing marketplace already? if not I would work on trying to get initial users anyway possible. who ever is paying that's what I would focus on first. make that experience easy. maybe make a mockup in shopify and get someone to buy something.
- Sansangh 5y agoI made the mvp, not public yet because i am adding the Business partners to the platform first to propose enough items to the final customers, the Business partners onboarding part includes few interactions that i should have with them plus the content creation part (them sending me pictures of their products or me helping them create content about it), I am just wondering if anyone who did already this kind work publicly documented the process so i can learn and apply it faster else i am already working on it. And yes, totally agree with you on attracting the buyers and focusing on them, i am dedicating a part of my time for that too to be ready for after.