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A few years back I contacted SUSE support due to a confusing package change in a SUSE upgrade. The first-level support person did not know the answer, so they
by unnah 5y ago
A few years back I contacted SUSE support due to a confusing package change in a SUSE upgrade. The first-level support person did not know the answer, so they reached out to the relevant developer within SUSE, and got the explanation within a couple of days. Do you have any reason to expect Red Hat support to perform worse?
- zaphirplane 5y agoHow do I do x, is very very different from in my custom environment with custom code sometimes foo doesn’t happen when bar is triggered Personal experience, some very nice bright people there but also work for a company