And on the other hand, such an approach really helps in cases where extra resources would fix the problem. I recall a case many years ago when my employer had

And on the other hand, such an approach really helps in cases where extra resources would fix the problem. I recall a case many years ago when my employer had a networking issue at one of the branches where we could not get to a solution for weeks... until at one meeting with the outsourced provider reiterating that a proper fix was impossible, they started to explain why it was impossible, saying that they'd need to replace all the hardware along the route which would be extremely expensive. At which point we asked how much, they named a number, and it was easily affordable compared to the problems it was causing us so the issue was approved in the same meeting. And if only they had started with the same approach, we could have had it fixed right away instead of trying to fix an "impossible" issue for weeks.