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I wish more companies did things like this. I had a really horrible experience trying to cancel my ADT security subscription and they simply wouldn’t take no f
by Bluecobra 5y ago
I wish more companies did things like this. I had a really horrible experience trying to cancel my ADT security subscription and they simply wouldn’t take no for an answer after being on the phone for an hour. It ended badly with me throwing a tantrum and shouting and banging. I will never use that company again nor recommend their services because of their obtuse off boarding process. Had they handled their offboarding better I might still be a potential customer in the future.
I think it’s similar with quitting your job and “not burning bridges”. You never know what may happen in the future.
- PaulKeeble 5y agoNothing guarantees never returning to a company like making leaving hard or impossible. Because you know if you sign up again the leaving process will be painful. It instantly goes on the bad company list.