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Surely they need easy comms fallback options that are independent of their own tech / infra. Even if they were on site this would still be pretty terrible to ha
by jmfldn 5y ago
Surely they need easy comms fallback options that are independent of their own tech / infra. Even if they were on site this would still be pretty terrible to have everything so coupled right?
- CydeWeys 5y ago> Surely they need easy comms fallback options that are independent of their own tech / infra. And you know what's excellent for that ... literal word of mouth. I'm back in the office with 5 of my coworkers right now, and when we have issues we can just talk about them, zero technology needed.
- jmfldn 5y agoTrut, that helps. However, even medium sized companies are often spread across multiple cities and timezones so it only helps to an extent. Having a single point of failure for literally everything seems to be a pretty large elephant in the room here.
- fortuna86 5y agoSurely each co-worker had the phone number of their colleagues ?
- leesalminen 5y agoI don’t make a habit of giving my personal phone number to everyone I work with. I mean if it happens naturally (say, meeting up after work for a drink) then sure but I don’t do it as a matter of course.
- deleted 5y ago[deleted]
- fortuna86 5y agoRight, but I have a few people's numbers that can then spread out widely if you ask "hey do you know x's number?" etc.
- thakoppno 5y agoI monitored the Facebook amateur radio club’s repeater during the outage to see if they utilized it in any capacity like that. I didn’t hear it used that way.
- the-dude 5y agoIsn't commercial use of amateur radio prohibited?
- throwanem 5y agoYes, and so is encryption. Either would rule it out for this kind of crisis. That said, I don't know what's so wrong with telephones.
- fknorangesite 5y ago> That said, I don't know what's so wrong with telephones. Do you have all your coworkers' personal phone numbers?
- zrail 5y agoSure they are ...on.... Facebook oh I see the problem now.
- bityard 5y agoI don't... but why would I? My manager has my phone number, as does HR, and I imagine this is a standard situation at nearly every company.
- mulmen 5y agoI have carried a company provided on-call cell phone.
- htrp 5y agoDon't forget that all of those numbers are only available via the internal directory which just went down....
- smallerfish 5y agoSomehow Facebook have a SOC2 (wonder who their auditor is and how much they paid them?) Part of a SOC2 audit is demonstrating that you have a good BCP, and part of a good BCP is demonstrating that you have fallback communication mechanisms available. So, either their BCP was out of date, or possibly they just ignored it during the moment of crisis.