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I got that same email yesterday when I purchased Lion for a computer on which I'd replaced the logic board. The "change your password" suggestion and lack of a
by reemrevnivek 15y ago
I got that same email yesterday when I purchased Lion for a computer on which I'd replaced the logic board. The "change your password" suggestion and lack of a fraud reporting mechanism was strange, but I didn't have cause to tell anyone.
Also, the "do_not_reply@apple.com" seems like a strange address for an email like this. It should be "fraud@apple.com" (note: probably doesn't exist) or at least provide a link to the list of phone numbers at http://support.apple.com/kb/HE57 http://support.apple.com/kb/HE57 or the online support system at https://expresslane.apple.com/ https://expresslane.apple.com/.
Unfortunately, the conclusion of this rather long thread: https://discussions.apple.com/thread/2178698?start=0&tstart=0 https://discussions.apple.com/thread/2178698?start=0&tst... seems to be that Apple isn't legally liable for this, and that you need to take it up with your bank.
- Aqua_Geek 15y agoI think this issue is orthogonal from the one mentioned on the discussion board. My understanding is that the user on the board is complaining about someone stealing his card number and using it to buy stuff on iTunes via the hacker's own account; the OP is complaining about somebody using the OP's iTunes account (and possibly his PayPal account?) to buy things on iTunes. It sounds to me like the developer of the app purchased might be in on this - there are apparently multiple reviews saying that the same thing happened to other people. Or maybe said hacker(s) just like playing that particular game? Edit: I completely agree that do_not_reply is the wrong address from which an email like this should be coming.